Lettre aux anciens du Lycée Yersin: Le DVD « Je me souviens ” (2 heures 35 mn.) «Nous étions tous si jeunes… » Madame Gisèle Langlamet-Geynet Chers amis, Le 26 mai 2001, aux salons Bo... Read more
The concept of Total Quality Management (TQM) was developed by an American, W. Edwards Deming, after World War II for improving the production quality of goods and services. The concept was... Read more
